Knowledge Base:  
Shipping & Delivery
Last Updated: 03/22/2015
DOMESTIC SHIPPING & DELIVERY: Our goal is to process and complete most orders between 2-5 business days of receipt. Depending on current inventory and order volume, processing time could be extended up to 10 business days. Exceptionally large orders can take 15 business days to process. We do not backorder items. If any of your order is currently out of stock and new stock is not en route, we will remove those item(s) and refund any difference in costs. Please email: sales (at) bathbodysupply (dot) com for estimates on processing time.

Most orders ship Freight On Board (FOB) Canal Fulton, Ohio via UPS. Orders shipping via UPS will not be shipped or delivered on Saturdays, Sundays or Holidays. We follow standard UPS shipping rules for pickup and delivery based on their holiday schedule.

If US Postal Service is selected at checkout, be aware that the USPS does not pick up from our location. All USPS packages are held and shipped once per week which may add additional processing time to your order. In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The USPS expected delivery date does not come with a money-back guarantee and is an estimate only. reserves the right to correct shipping charges without notice to prevent delays in receiving your order.

Shipping times via your chosen carrier do not include our processing time. The time it takes for you to receive your order is our processing time plus shipping time. As indicated above, we normally require 2-5 business days to process/manufacture your items (although it can sometimes be longer). Shipping times are in addition to our processing time and begin when the package is scanned by the shipping company.

  • Example 1: You select UPS 2nd Day Air delivery service. Your order will normally be ready for UPS pickup in approximately 2-5 business days. Arrival to your destination is guaranteed within 2 business days of UPS scanning the package at pickup.
  • Example 2: You select USPS Priority Mail. At checkout, USPS will provide an approximate number of days in transit (ex. Priority Mail-2 Day). Your order will normally be ready for UPS pickup in approximately 2-5 business days. Arrival to your destination is expected but not guaranteed to occur within 2 business days from USPS scanning the label at pickup.

SHIPPING TO CANADA: MOST orders will be shipped within 72 hours from the time your payment is authorized. We ship FOB Canal Fulton, OH via UPS Standard to Canada. is not be responsible for any duties, taxes or brokerage fees levied at the border.

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