Most suspension bases require thickness to suspend items. Our base has a combination of ingredients that suspend items at a various thickness levels. This gives you the advantage of adjusting the thickness to your needs. For example, Bubble Bath is usually thinner, Hand Wash has a medium thickness, and Shower Gel is often very thick. This one product allows you to offer many products.

NOTE: Keep in mind that when you choose an additive it may affect the desired color you select from our color menu. For example, gold mica will add a yellow hue to the dye which may make red appear slightly orange, blue appear slightly green, etc. Additionally, jojoba meal and vanilla bean exfoliant are brown and may not blend well with all colors. These additives are best used in a clear base for these reasons. Because of the nature of the natural additives, color variations are out of our control.

Custom Product Return Policy

Returns are not accepted for any reason once the custom product formula has been processed. Due to the nature of natural ingredients, there can be slight variations in color, viscosity and scent of all bases from batch to batch. These changes are NOT grounds for a return. BathBodySupply.com sells wholesale only and all sales are final. Due to the nature of our products, we are unable to accept returns and still guarantee purity of product to our customers. Products will be replaced or credited to your online account only, never refunded, and only in the case of a shipping error on our part or damage during shipping only once a claim has been issued by the freight carrier, not for accidentally ordering the wrong product, not liking the color, feel, viscosity, scent or any other physical aspect of the product or shelf life issues that may occur to pre-approved naturally preserved products or products that you alter in anyway or stored incorrectly causing separation or damage to the product shelf life.

If we make a mistake, then we will immediately reproduce your product and will ship it to you via the originally requested method of transport. Please do not ask us to Overnight your product when you only originally paid for ground services.

Note: Cancellations, if allowed can only be done if we have not already started making your product or have not pre-ordered any required ingredients. Once production has begun, we cannot cancel, credit or refund for any reason.

Water, Ammonium Lauryl Sulfate, Glycerin, Disodium Cocamido MIPA Sulfosuccinate, Propylene Glycol, Cocamidopropyl Betaine, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Additives (May Contain: Mica, Pumice Powder, Simmondsia Chinensis (Jojoba) Seed Powder or Vanilla Planifolia Fruit), Triethanolamine, Fragrance, Disodium EDTA, DMDM Hydantoin, Color (May Contain: Red 40, Red 33, Yellow 6, Yellow 5, Green 5 and/or Blue 1).