ONE Gallon - Custom Scented
Custom Product Return Policy
Returns are not accepted for any reason once the custom
product formula has been processed. Due to the nature of natural
ingredients, there can be slight variations in color, viscosity and
scent of all bases from batch to batch. These changes are NOT grounds
for a return. BathBodySupply.com sells wholesale only and all sales are
final. Due to the nature of our products, we are unable to accept
returns and still guarantee purity of product to our customers. Products
will be replaced or credited to your online account only, never
refunded, and only in the case of a shipping error on our part or damage
during shipping only once a claim has been issued by the freight
carrier, not for accidentally ordering the wrong product, not liking the
color, feel, viscosity, scent or any other physical aspect of the
product or shelf life issues that may occur to pre-approved naturally
preserved products or products that you alter in anyway or stored
incorrectly causing separation or damage to the product shelf life.
If we make a mistake, then we will immediately reproduce your
product and will ship it to you via the originally requested method of
transport. Please do not ask us to Overnight your product when you only
originally paid for ground services.
Note:
Cancellations, if allowed can only be done if we have not already
started making your product or have not pre-ordered any required
ingredients. Once production has begun, we cannot cancel, credit or
refund for any reason.
Water, Cannabis Sativa (Hemp Seed) Oil, Vitis Vinifera (Grape) Seed Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Helianthus Annuus (Sunflower) Seed Oil, Caprylic/Capric Trigliceride, Emulsifying Wax NF, Vegetable Glycerin, Stearic Acid, Butyrospermum Parkii (Shea Butter), Fragrance, Aloe Barbadensis (Aloe) Leaf Juice, Chamomilla Recutita (Matricaria) Flower Extract (Chamomile), Tocopherol (Vitamin E), Camellia Sinensis (Japanese Green Tea) Leaf Extract, Cetyl Alchol (Fatty Acid), Glyceryl Monostearate, Phenoxyethanol and Caprylyl Glycol.
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