Smell No Evil, Ltd and related sister divisions offer only the finest
products available. All products are carefully chosen for quality and
workmanship. If there is a problem or a concern with your order, please
contact us immediately.
-
Returns must occur within 10 days of your shipment receipt.
- Product must be unopened with original seal and unused.
- All saleable returns are subject to a 25% restocking fee.
- Returns of products that do not meet these requirements (other than non-returnable items *see below for details) are subject to a 50% disposal fee as they cannot be resold to another consumer and must be disposed of accordingly.
- Return shipping fees are not reimbursable.
- Import/Export duties and taxes are not reimbursable.
We
are not responsible for shipping delays and cannot reimburse for
shipping expenses. Nor are we responsible for returns sent by
non-verifiable methods. It is highly recommended you obtain a tracking
number from the shipping agency you choose for your return!
- Note: We do not accept returns on fragrance, flavor and/or essential oils.
- Note:
We do not accept returns on any custom scented, custom colored, custom
packaged or otherwise customized products or product bases.
To return your order, please contact our Customer Service Department to obtain a return authorization number. Once you have a return invoice number, return your product like this:
- Place the original invoice (or a copy) inside the shipping box
- Clearly PRINT the return invoice number on your shipping box
- Ship the box by verifiable method (UPS or Priority Mail with Delivery Confirmation & Insurance) to:
Smell No Evil, Ltd.
2034 Locust Street South
Rear Dock
Canal Fulton, OH 44614